I understand that there is a 250 person limit with a basic account, but shouldn't the first person added to the online tree be the main person in FTB? What is the point of labeling it as my family tree if it isn't going to put me in it? It shouldn't matter who or where or when the home person is decided in FTB, when the website is published the home person should match. Time to update the software...
I am wondering how ID numbers are assigned... I added myself first (or at least one of the first few) and yet my number is over 1300. I thought the numbers were assigned based on the order of entry into the tree...?
ID numbers are assigned according to the order of people that you add to your tree. They are internal to the programming of the tree, and are not editable.
The reason for your number could be that you added yourself at a later stage or that you merged two trees.
Please note that you may notice more ID numbers than people in the tree. The reason for this is ID numbers are not re-used when people are deleted. Therefore, ID numbers can exceed the actual number of individuals in the tree.
I added myself towards the beginning of creating my tree (it is MY tree afterall...) and I did not merge my tree with another. Perhaps I will just need to take my large family tree and the numerous amount of referrals to your service to another service that is programmed to better accommodate its customers.
My PC crashed recently and everything on the hard disk was lost. Luckily enough my Family tree was stored on an external disk so I could restore it. My Heritage did not recognise it as an existing family tree but as a new one, because the system introduced a time indication after the name. Consequently it now appears, that my family tree now appears duplicated on the web site albeit with a slightly different name. There seems to be now tools available to get rid of a whole family tree. Could you please remove the other one as soon as possible?